C&D Properties

Come and find your perfect place

63-67 Tithebarn Street, Liverpool, L2 2EN
Deposit Protection ServiceApproved CodeThe Property OmbudsmanLiverpool Chamber of Commerce
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Privacy Policy

Here at C & D properties we take your privacy very seriously and will only use your personally identifiable information to administer your account and to provide the products and services you have requested from us.

This Privacy Policy provides information on how C&D Properties, its branches, and any 3rd party providers collect, use, secure, transfer and share your personally identifiable information.

What type of information do we collect?

We collect personally identifiable information as follows:

Names

Previous Names

Date of Birth

Current Address

Residential Status

Previous Addresses

Landlord Details

Nationality

National Insurance No.

No. of Dependents

Photo ID

Address ID

Visa Details

Bank Statements

Mortgage Statements

Proof of Deposit

Payslips

Self-Employed Accounts

Employers Name

Gender

Personal Debt Details

Existing Mortgage Details

Email Address

Phone Numbers

Solicitor Details

Estate Agent Details

New Mortgage Details

IP Address

Cookies

Marital Status

Salary

Accountant Details

Employers Address

Employers Phone Number

Bank Details

 

C&D Properties collects information relevant to the services sought by you.  Such information is collected from a range of sources:

  • Completion of standard forms.
  • Via Email.
  • Branch visits.
  • Telephone conversations.
  • Financial Institutions.
  • Government/Land Registers.
  • Other Law firms.
  • Through consent to third parties disclosing information to us that they have collected.
  • Through social media.
  • By signing up for services or products offered by C&D Properties.

Why do we collect this data?

Generally, we collect this information for the purposes of:

  • Assessing application for and providing C&D Properties products or services.
  • Processing payments and transactions.
  • Conducting credit checks.
  • In compliance with our obligations concerning money laundering, tax evasion and other liabilities.
  • To provide and communicate with you about C&D Properties services, products or offers.
  • To comply with industry standards and C&D Properties policies.

Will your data be shared with any third parties?

We categorically do not sell or disclose personal information we collect about you, except as described in this Policy or as indicated via the consent process at the time the data is collected.  We may share some of the information collected with:

  • Landlords and landlord associates and sub-processors.
  • Vetted affiliates and partners.
  • Let Alliance tenant referencing.
  • Formally contracted service providers to perform services on our behalf.
  • Local Authorities.
  • Credit agencies or Land Registry Office.
  • Law firms.

We may also share information about you, if legally required, for investigation of suspected or actual fraudulent or illegal activities.

How will your information be used?

We may process your information for the following:

  • When you enter into a contract with C&D Properties, we may be contractually obliged to process your information.
  • Some information may be processed as a legitimate interest, which include sales, lettings, marketing, updating customer details, opting out of communications, profiling, due diligence or risk management.
  • By consent from yourself.

What rights do you as the data subject have?

Your rights enable you to exercise choices about what information we collect from you, how we use that information and how we communicate with you.  You have the right to:

  • Obtain copies and confirmation of information we hold about you.
  • To update and correct any inaccuracies in the information we hold about you.
  • Object or opt-out to the processing of personal information.
  • Request deletion of personal information or update communication preferences at any time.

You can tell us at any time to not send you marketing communications by calling us on 0151 236 6611 or emailing to enquiries@cdproperties.co.uk

How long will your data be stored for?

C&D Properties stores personal information only for as long as it is necessary for the purpose for which the personal information was collected, unless otherwise required or authorized by applicable law.  We take measures to destroy or permanently de-identify personal information if required by law or if the personal information is no longer required for the purpose for which we collected it.

The security of your personal information is very important and C&D Properties is committed to protecting the data we collect.  We maintain technical and physical safeguards designed to protect your personally identifiable information against unauthorized loss, access, disclosure or use.  We use SSL encryption on our website from which we transfer certain personal information.

How can you, the data subject, raise a complaint?

If you have a complaint about a breach of your personal information or would like access to or to update your information or preferences, you may email us at enquiries@cdproperties.co.uk or write to us at:

C&D Properties
63-67 Tithebarn Street
Liverpool
L2 2EN

To assist us in responding to your request, please give full details of the issue.  We endeavour to review, investigate and respond to all complaints within a reasonable time.  If we cannot complete your request, we will explain this to you as fully as we can.